Standard Bank’s banking website and mobile app went down earlier today with one web site monitor reporting that the site had had issues from 9:01 am this morning.
It’s unclear exactly what has caused the outage but the downtime marks yet another major banking glitch in South Africa over the last year.
In June this year, First National Bank (FNB) experienced downtime with its website and mobile offering amid connectivity problems.
Meanwhile in May FNB’s website also suffered a glitch.
And in December 2014, Absa customers were also left fuming amid technical downtime of that bank’s digital channels.
In a statement Standard Bank said; “Standard Bank is currently experiencing slow responses on some of its banking platforms. Customers will have noticed that internet Banking and our app banking platform is currently not available. Also impacted is the customers’ ability to do transactions at Standard Bank branches. However, customers can still perform transactions at any of our ATM’s and point of sale devices.”
“Our technicians are currently attending to the matter. Standard Bank will inform our customers when normal service levels are restored.
“Standard Bank would like to apologies for the inconvenience that this has caused, and would like to assure our customers that everything is being done to restore services as quickly as possible,” the bank added.
Some of the Tweets:
Downdetector ZA ?@downdetectorZA: Standard Bank is having issues since 9:01 AM SAST. http://downdetector.co.za/status/standard-bank … RT if it’s down for you as well
Standard Bank is having issues since 9:01 AM SAST. http://t.co/06bLD7lhc4 RT if it's down for you as well
— Downdetector ZA (@downdetectorZA) August 3, 2015
Sarah Cohen ?@cohensarah: #StandardBank is moving backwards today – website down. No online banking today.
#StandardBank is moving backwards today – website down. No online banking today.
— Sarah Cohen (@cohensarah) August 3, 2015
Mark Corke ?@MarkCorke: Monday. First day of the month. #StandardBank once again cannot handle its own internet banking. #ExactlyWhenYouReallyNeedThis
Monday. First day of the month. #StandardBank once again cannot handle its own internet banking. #ExactlyWhenYouReallyNeedThis
— Mark Corke? (@MarkCorke) August 3, 2015
EWN Reporter ?@ewnreporter: #StandardBank says its mobile app and internet services are down due to a hardware malfunction. Some branches are also affected. GW
#StandardBank says its mobile app and internet services are down due to a hardware malfunction. Some branches are also affected. GW
— EWN Reporter (@ewnreporter) August 3, 2015
Moneyweb News ?@Moneyweb: Standard Bank’s website & app are down & it could be losing as much as R605 000/hr http://bit.ly/1JHaEUh
Trev Muchedzi ?@trevmuchedzi: #bankshedding brought to you by #StandardBank
#bankshedding brought to you by #StandardBank
— Zaddy (@trevmuchedzi) August 3, 2015
Philip van der Linde ?@Philip_Linde: @StandardBankZA two business accounts, @FNBSA never give us any problems with online access, Standard Bank more than I can count the last yr
@StandardBankZA two business accounts, @FNBSA never give us any problems with online access, Standard Bank more than I can count the last yr
— Philip van der Linde (@Philip_Linde) August 3, 2015
Alan Straton
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Sounds like a Y2K bug….