The Radisson Blu PE was voted the Best Hotel in Port Elizabeth in the recent 2013 SouthAfrica.TO Travel Awards. This was a part of a countrywide survey of hotels, in which 1097 people voted.
“We are extremely proud to have won this wonderful award. Our commitment to our clients, are to ensure that all bookings placed at our hotel is looked after, that the very best attention to detail & service is offered continuously. Our secret to success is simple and based on the Carlson Rezidor Hotel Group’s service philosophy concept of the ‘Yes I Can!’ mission. We believe our staff & facilities offered are of high standards and building outstanding guest loyalty, by providing memorable experiences. By doing so, leading the industry in anticipating trends and responding to changing customer needs.” Said Michelle Muller, Director of Sales & Marketing of Radisson Blu Hotel, Port Elizabeth.
“Our readers have spoken and we’d like to congratulate the Radisson Blu PE on being voted in as the Best Hotel in Port Elizabeth. Also congratulations to the other hotels which formed part of the top 5 in PE – the Boardwalk Hotel & Spa, The Chapman, Garden Court Kings Beach and the Protea Hotel Marine. A huge thank you to all our readers, both of our newsletters and those on our social media platforms, who took part in the SouthAfrica.TO Travel Awards for allowing us to hear their collective voice during the voting stage in August. I’m confident that this will allow us to learn from each other and make wiser travel choices.” said Rob Baker, co-owner of SouthAfrica.TO
Some statistics about the voters:
- Most were female (64%), with 36% male
- In terms of age-groups, 66% of the voters were 40 years old or older
- Most voters live in Gauteng (41%), the Western Cape (24%) and KwaZulu-Natal (18%). Only 5% of voters were from the Eastern Cape.
Alan Straton
Latest posts by Alan Straton (see all)
- Soccer Laduma Sets Out a Bonus and Deposit Guide for SA Punters This Spring - 30 September 2026
- Alu Door & Window Centre Readies Mpumalanga Homes for the Summer Storms - 30 September 2026
- If AI Can Now Do the Work, Who Checks the Work? - 29 September 2026
- UK Music Titans Marc Marot & Jeremy Marsh Join #MEX26 in Cape Town - 29 September 2026
- The Countdown On – Mind Matters Is Taking Over Cape Town Before Taking the Conversation Global - 28 September 2026

This has been really great. We haven’t unpacked the top 5 hotels in any other city, but did it for PE because we were spurred on to do so by the interest shown by Alan and others in the PE community. Thank you!
Who is the Friendly City now?
🙂
I wonder if this post will gain as much traction as the one about the Top 10 Cheapest Accommodation venues in Port Elizabeth: http://mype.co.za/new/2012/03/top-10-cheapest-accommodation-choices-in-port-elizabeth/
There is also a list there of the Top 10 Cheapest in Cape Town as well.
Touche! Have to hand it to PE, that on the twittersphere they punch above their weight-group in terms of frienliness 🙂 Well done!
PS Clicked on cheapest accommodation link but got a database error?
Well I am a pretty ‘weighty’ fellow so that helps ……
The mysql woes on the server continue unfortunately.
I like knowing weighty people 🙂 Holding thumbs that your mysql issues sort themselves out.
Stats like this dont tell the whole story. Essentially, unless the intrinsic satisfaction with each hotel is rated, their will be a bias towards bigger hotels, because more people visit them. If these hotels are rated tops via weighted intrinsics such as service, price, etc, then all well and good. If by number of people saying “best”, then, sorry, the results are meaningless. So: What were the questions, and how were the results tabulated to provide a final score?
You are quite correct. In fact, even if you ask folk to rate the service at each hotel, there are still problems: very few have stayed at all hotels, it’s a subjective scale and one person’s scale is different to another’s, they may have visited at different times when different levels of service were experienced, and people have different motivations for filling in the survey. We asked which hotel was the best, so, yes, I take your point that the survey isn’t in the form that a statistician would structure an experiment, but it was never intended to be that. It fulfills its needs as being fun, opening up a bit of debate about which hotels in PE are the best, and also I reckon most people aren’t likely to vote for places which are complete disasters, so helps avoid those.