It’s safe to say that cashless transactions have revolutionised the banking industry, with innovations like Scan to Pay being at the forefront of moving customers towards less reliance on cash. The Scan to Pay functionality allows customers to scan a payment QR code from their banking App or capture a QR short code via cellphone banking (USSD) to make convenient and secure digital payments.
FNB Retail Payments Head, Sashin Sookroo says, “The ability to make QR code payments offers our customers convenient and secure alternatives to carrying cash. With this functionality, no cash or card exchanges hands making it extra safe to use. Also, there is no need for customers to download and use multiple QR code Apps. Whether paying for a meal and including a tip at their favourite restaurant or shopping Online using the ‘Masterpass’ payment option, customers can simply Scan to Pay using the FNB App without having to wait for the waiter or capture their sensitive payment details into the website.”
FNB and RMB Private Bank customers can use Scan to Pay across all the major Payment QR code providers in South Africa as long as they have the latest version of the FNB banking App and an active card (physical or virtual).
Sookroo shares some basic safety rules that customers should follow when using the FNB App:
- Use a strong password to protect your phone and the information stored on it. Don’t ignore some of the other security features offered on the latest phones. Features like facial recognition, iris scan, and fingerprint unlock can be even more secure than a password or PIN.
- Never share your device password with anyone.
- Use your FNB Virtual Card to maximise your rewards.
- After scanning the payment QR code and selecting card to make payment, the banking App will ask you to verify the details. Check this carefully to make sure all the details reflect accurately before confirming payment.
- FNB customers can also setup a Scan to Pay widget or shortcut on their device home screen for a more seamless payment experience. Visit fnb.co.ca/ways-to-bank/digital/fnb-pay for a step-by-step guide on how to set up a Scan to Pay shortcut.
Recently, FNB revealed that its customers can also make secure contactless payments at Zapper enabled merchants across the country through the Scan to Pay feature on the FNB and RMB Private Bank apps. This development bodes well for the interoperability of QR code payments in South Africa.
Gqeberha’s Latest News and Events can be accessed on MyGqeberha.com.
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Alan Straton
Chief Cook, Bottle Washer and Broom Mechanic at MyPE
Passionate about Port Elizabeth and definitely NOT packing for Perth.
Alan's ethos is epitomised in the words of Nelson Mandela; "I have fought against white domination and I have fought against black domination. I have cherished the idea of a democratic and free society. If need be, it is an ideal for which I am prepared to die."
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