The medical scheme industry is full of jargon and benefit structures that often leave the man on the street baffled, confused and frustrated when it comes to understanding and accessing their benefits. Medical schemes have in recent times attempted to simplify terminology to make it more understandable, but are they doing enough to ensure members know what they are paying for? A recent survey among Resolution Health Medical Scheme (Resolution Health) members revealed that 87% of respondents … [Read more...] about Are you baffled by medical scheme benefits?
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Your rights under medical schemes Prescribed Minimum Benefits
The South African National Consumer Union (Sancu), who has recorded a surge in medical aid complaints, is urging South Africans to know their rights when it comes to the Prescribed Minimum Benefits (PMB) covered by medical schemes. "Consumers seem to be ill-advised on this extremely important issue," Sancu vice chairperson Ina Wilken-Jonker told Health24. She said medical schemes should be obliged toward their members and fully disclose all PMB conditions, which consists of a list of … [Read more...] about Your rights under medical schemes Prescribed Minimum Benefits
