The Nelson Mandela Bay Municipality toll-free call centre number 0800 20 50 50 will be off-line tomorrow night for two hours to allow for an IT upgrade. Residents are therefore advised to rather send any service delivery related complaints to waterleaks@mandelametro.gov.za on Thursday, 5 July between 11pm and 1am. However, we foresee that this highly efficient 24-hour call centre should be up and running shortly after the allotted time and as result cause minimal inconvenience. … [Read more...] about NMB Call centre will be off-line for 2 hours on Thursday night
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91.9% Service Delivery Call Centre Success Rate
The Nelson Mandela Bay Municipality's Service Delivery Call Centre is making a major difference in the lives of thousands of consumers as 54 066 of the complaints, that this centre received since May 2011, are already resolved and closed off. This statistic is especially significant since it shows that 91.9% of the 58 833 complaints received were dealt with successfully by the different directorates of the Nelson Mandela Bay Municipality. This means that only 4 767 complaints are still … [Read more...] about 91.9% Service Delivery Call Centre Success Rate
Service delivery call centre number not functioning at the moment
The toll free number (0800 20 50 50) of the Nelson Mandela Bay Municipality's call centre that receives more than 200 calls a day, is currently not functioning due to a power failure in Linton Grange. Technicians are working on the problem. In the interim the centre can be contacted at 041 501 7974/76/77 or 80. The municipality anticipate that the toll free number will be available later this afternoon. … [Read more...] about Service delivery call centre number not functioning at the moment
