MyPE

Community Business Directory, Event Listings, News and Views from Gqeberha, Nelson Mandela Bay

Netconnect to the Rescue

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So this week was a nightmare in terms of connectivity with Seacom’s cable playing hide and seek with all.

On Friday morning I especially got to my desk at 5:00 am in order to catch up on all the backlog from my nightmare week – only to find that I couldn’t connect at all to the interverse. A quick traceroute saw that the bit and bytes were falling off a precipice somewhere in the IS backbone and not making it offshore at all.

Ho hum the air was blue and I fired up the laptop with my 3G connection, looked for a service update on Axxess, saw none and proceeded to fill in a ticket to find out just how long the interverse would be unavailable via IS. Bugger, everytime I pressed submit I got an error. After four attempts I gave up and dialled the help number. So, I waited 15 minutes the first time with no luck (before 6:00 in the morning I might add) and then tried again just after 6:30 am and WAITED 25 minutes (sure, my phone clock could be wrong but I doubt it).

Slightly exasparated I turned to the interverse and Tweeted a little plea for help to Axxess and Seacom:

[blackbirdpie url=”https://twitter.com/#!/MyPE/status/167840773377765376″]

 

AND, what happened? Young Adrian Karth from Netconnect tweeted me back offering me a free test account with no upstream issues:

[blackbirdpie url=”https://twitter.com/#!/NetconnectISP/statuses/167854886816464898″]

 

Bloody marvellous that someone else offers assistance.

Anyway, MyPE is now the proud owner of a Netconnect Telkom/SAIX bandwidth account to back up the Seacom/IS/Axxess uncapped account (make spitting noise here) – as it seems to be falling over quite a lot lately.

Enkosi, Thank You, Dankie, Obrigado Adrian.

Contact Netconnect in Port Elizabeth here.

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Alan Straton

Chief Cook, Bottle Washer and Broom Mechanic at MyPE
Passionate about Port Elizabeth and definitely NOT packing for Perth. Alan's ethos is epitomised in the words of Nelson Mandela; "I have fought against white domination and I have fought against black domination. I have cherished the idea of a democratic and free society. If need be, it is an ideal for which I am prepared to die." See more articles by Alan.

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  1. How awesome is this – Adrian Karth from Netconnect wrote to me; “Glad to support a great PE institution.” Ye gods how far has humble little old MyPE come?