To see how hard working Ward Councillors go about their jobs, see Ward 9 councillor, Heinrich Muller’s newsletter below.
You may contact Ward 9 using the contact form at the bottom of this report.
Good day residents of Ward 9
1. WHERE AND HOW TO QUERY YOUR MUNICIPAL ACCOUNT:
At any of these Budget and Treasury Customer Care Centers
Business Hours: From 08h00 to 15h30 (Monday to Friday)
Services available at Customer Care Centers:
- Pay Points
- Municipal Account Enquires
- Arrangements to the Poor (ATTP) Applications
- Debt Relief Application
- Copies of Statements
Customer Care Satellite Centers:
- Mfanasekhaya Gqobose Building: (041) 506-1678 – Govan Mbeki Avenue, Central
- Kwanobuhle: (041) 506-2624 – Ponana Tini Road, Next to Fire Station
- Uitenhage: (041) 994-1353 – Town Hall Building
- Walmer: (041) 506-2545 – Heugh Road, 6th Avenue Shopping Mall
- Cleary Park: (041) 506-2541 – Cleary Park Shopping Center
- Daleview: (041) 506-2671 – Cnr of Hoog and Long Street
- Despatch : (041) 994-1627 – Main Road
- Khayamnandi: (041) 506-1608 – 29 Chief Albert Lethuli Street, Despatch
- Korsten: (041) 506-2682 – Durban Road, opposite Livingstone Hospital
- Zwide: (041) 506-2554 – Johnson Road, next to Zwide Clinic
- Raymond Mhlaba Sport Centre: (041) 506-2594 – NU4B Motherwell
- Kwamagzaki: (041) 506-7217 – Cnr of Ralo and Uitenhage Road
- New Brighton: (041) 506-2590 – Ntshelasa Road
STATEMENTS: COPY or BALANCE
You can now obtain a copy of your statement via your cell phone
Hear your account balance by phoning Tel (041) 506-5555(automated help-desk 24hrs/365days)
PRE-PAID ELECTRICITY PURCHASE
Buy your pre-paid electricity via your cell phone – visit our website for more information.
2. ILLEGAL DUMPING
We hereby kindly request you to please report any illegal dumping to our office’s or the numbers provided.
Harrower Road (PE City Area): 041 506 2018
Gail Road (Northern Areas): 041 452 2006
Struanway (Ibhayi): 041 453 0089
Addo Road (Mwell/ Bluewater Bay): 041 506 2521
Cuyler Street (Uitenhage/lDespatch): 041 994 1137
War ROOM on Service Delivery: 0800 20 5050
Waste CCTV Control Room: 041 506 2833
3. RATES SECTION
Application for a pensioner’s/disabled person’s property rates rebate 2015/2016
This application is for a rebate on property rates only and not for water, electricity, ect.
To qualify for a pensioners/ disabled person’s property rates rebate, a retired or disabled property owner must”
a. Be a natural person or be a trust for which the municipality has, at its sole discretion, waived the criteria of natural person. In the case of such a trust the total number of beneficiaries must meet all other requirements of this policy; and provided further that the total gross annual income of all persons residing on that property be added to the total gross annual income of the beneficiaries staying on that property.
b. Be the owner of the property on 1 July of the year which is being applied for;
c. Occupy the property as his or her normal residence or where the owner is inable to occupy the property due to no fault of his/her own, the spouse or minor children may satisfy the occupancy requirement;
d. Be a pensioner, i.e. be at least 60 years of age on 1 July of the financial year concerned; or if on which the application turned 60; or
be a disabled person, i.e. be in receipt of disability grant/ pension and submit proof of the nature of the disability, e.g. letter from doctor, with the application
e. Be in receipt of a total gross annual income ( as defined in Part 2 of the 2015/16 Rates Policy) from all sources, excluding medical aid contributions and child support / grant, not exceeding R118,700 per annum (R9,892 per month);
f. Not be receipt of an indigent subsidy.
In addition:
g. A usufructuary will be regarded as the owner;
h. The owner will only qualify for one rebate per year, in other words the percentage rebate granted will remain in effect for the year, it will not be amended on an ad hoc basis should the household’s financial circumstances change during the year; and
i. Applications will only be considered if there are no outstanding balances on any of the owner’s accounts. If there are outstanding balances the application will only be considered after arrangements have been made at any Customer Care Centre, to pay the outstanding amounts. Furthermore, the owner must ensure that he/she continues to pay the rates account in full until the rebate is granted, as no interest will be revered.
KINDLY ENSURE THAT YOU SUBMIT ALL OF THE FOLLOWING WITH THE APPLICATION”
(Failure to do so will cause delays in the application being processed)
j. Certified copy/ ies of owner/s’ bar-coded identity document;
k. Pension statements ( of owner and spouse), including SASSA statement; last 3 months ( or the number of months determined necessary by the Chief Financial Officer) bank statements from all bank and investment accounts of owner and spouse, and proof of total gross annual income of any other persons living on the property( not just rental received) all documents provided must clearly state who it is for- documents which do not reflect person’s name or ID No. on will not be considered;
l. A certified affidavit declaring any assistance from any other sources including any assistance from family members not residing on the property. ( assistance received from family members not resident on the property will not however be included in the calculations of total gross annual income);
m. Provide a certified affidavit to explain all once-off monies received, e.g. gift, donations, pension payouts(e.g. on retirements), all bonuses, refunds, cash deposits, etc.; and
n. In the case of a usufructuarty – a certified copy of the legal documents granting the usufruct such rights
Please note my office will help / assist you with your rates rebate application, feel free to contact us to make an appointment
4. STREET LIGHTS OUT OF ORDER
There are a number of street lights out of order in our ward aswell the Metro,
I have submitted questions to the Electricity Department with respect to the slow turn around time in attending to these lights
We have received the following information with regards to the street lights out of order/not working in our Wards:
“The bad news is that we have several challenges with SCM materials, contracts, insufficient vehicles, insufficient staff, insufficient operating budget and insufficient overtime budget. We are in the process of putting other measures in place to take care of the backlog for streetlights throughout the Metro, of which this takes time”
We will continue to monitor and follow up with the above mentioned on a regular basis.
5. KRAGGA KAMMA TRANSFER SITE
Please note the site is not yet open to the public.
I do understand everyone’s frustration as the delay in completion of the site is hampering service delivery to our people.
I have written to the Metro and requested a full report/ update on the aforementioned.
Once I have the information, I will inform everyone.
I trust that I will have good news within the next couple of days.
6. TRAFFIC VIOLATIONS
We have received the following feedback from the traffic department with respect to Law Enforcement:
Karlene Avenue, Brymore
30/04/2015: Highest speed 96 km/h 15 prosecutions
Samantha Way, Framesby
06/01/2015: Highest speed 78 km/h 10 prosecutions, 1500 vehicles checked
02/02/2015: Highest speed 79 km/h 10 prosecutions, 900 vehicles checked
23/03/2015: Highest speed 81 km/h 8 prosecutions, 1000 vehicles checked
7. NEWS FROM THE DA
Battle of Maitlands – Pipe finally being repaired
“The Democratic Alliance (DA) is pleased to note that the Maitland main water supply pipe leak is finally receiving attention from the City, after sustained DA pressure on this issue. The tapir of this critical infrastructure was frustrated by the municipality confusing the repair process and peddling false information about the repairs, to cover up for its failures.
The public have a right to know what is going on in their city and frank, timeous information is critical to achieving this objective.
The City suffers many challenges under ANC governance, including faulty equipment, lack of maintenance of infrastructure, vacancies for engineers and inadequate budget to maintain our creaking city infrastructure.
The fact that we have lost in excess of 50 million liters as a result of this leak alone, coupled to a three year accumulative total city water loss that will approach close to R1 billion rand for the entire period, underlines the desperate need for timely interventions to stop the waste.
We call on the municipality to urgently address the root causes of water losses. We believe this can be done by urgently filling all funded vacancies within the department, especially vacancies for certified, Pr Eng. engineers, plumbers, and urgently tabling an infrastructure revival plan that does more than place bandages over broken pipes.
The city has to aggressively begin pursuing additional funding to enable improvements in critical infrastructure maintenance programs by cutting all non-core spending to free up more funding. National grant funding should also be repeatedly revisited for particular projects.
NMB needs to fix the pipes, to fix this metro.
If it doesn’t solve this water crisis, Nelson Mandela Bay’s water security will continue to be a very bleak prospect.”
8. EMERGENCY CONTACT NUMBERS
Customer Care Helpline: 041 506 5555
Disconnections/Reconnections: 041 506 1700
After hours helpline (17:00 – 20:00):
Electricity : 041 374 4434
Faulty Cables, Pre-paid and Credit Meters,
Traffic signals and Street lights
Water Works: 041 506 3000
Emergency : 0800 20 5050
Burst Pipes: 0800 20 5050
Remember your reference number
Sewerage (Block drains): 041 506 2418
Emergency : 0800 20 5050
Roads and Storm water: 041 506 2428
Emergency: 0800 20 5050
Disaster Management/Fire: 041 585 1555
Walmer Customer Care Office
Heugh Road, Walmer, Opposite 6th Avenue Shopping Mall
Monday to Friday
08:00 – 15:30
9. LAPTOP OUT OF ORDER
Please note that my laptop is out of order, hopefully it will be fixed as soon as possible.
Please send emails to ward9@mandelametro.gov.za and not hmuller@mandelametro.gov.za
Ward Report Back
You may use this form to contact these hard working Councillors: Ward 1, Ward 2, Ward 5, Ward 6 and Ward 9.
Why only these? Because these councillors regularly report back to their constituents via MyPE.
Alan Straton
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