For shop owners and restaurateurs, the closing stretch of the year makes it nearly impossible to be in every place that needs them. More customers reach the till, shelves empty faster, the roster fills with extra staff and decisions cannot wait. This November, Towa, a South African company that supplies cloud-based point of sale software and hardware, is putting the spotlight on its cloud back office, the part of its platform built for owners who cannot stand behind every counter.
For 25 years, Towa has developed point of sale software and hardware for businesses in retail and hospitality. Its software runs in the cloud, so owners and managers can oversee sales and inventory from wherever they are, a capability that matters most during festive trading.
What sits behind the counter
Many people picture a point of sale system as nothing more than the screen at the till, yet a large share of its worth lies behind that screen. Towa’s Cloud Back Office software keeps the whole operation in sync, covering everything from staff scheduling to detailed sales analytics, and equips business owners to examine and improve every area of how they run.
In festive season terms, an owner who is off site can still follow the day’s trading, spot which products are moving and which are standing still, and review how staff are spread across shifts. Businesses with several outlets can compare their branches in one view instead of gathering separate reports from each.
Made for shops and hospitality
Towa builds its software for retail and hospitality, offering a dedicated solution for each sector in addition to its back office tools. The goal is smoother processes, so that every transaction is fast and seamless and customers enjoy a better experience at the point of sale.
A retailer might lean on this to control stock through a hectic shopping season. A restaurant, café or bar might rely on it to cope with a wave of year-end functions and holiday reservations. Either way, a dependable pos system keeps queues flowing when demand peaks.
Hardware built around the software
Since 2009, Towa has worked in partnership with Senor Tech. Senor’s all-in-one touch POS systems are made so that peripherals attach easily and maintenance and after-sales support stay simple. They connect to a broad range of devices, such as printers, scanners, scales, video and menu boards, letting each business assemble a setup that suits how it trades.
Combining proven hardware with cloud software gives businesses a pos point of sale system that operates as one connected setup, instead of a collection of separate pieces that must be forced to work together.
Help for businesses managing cash flow
Buying a complete POS setup outright is not realistic for every business, especially in the run-up to the festive season, when spending on stock and staff is at its highest. Towa makes every one of its packages available on a fixed cost rental basis, with rental options aimed at businesses short on start-up cash. A predictable monthly cost also helps owners plan for the uneven trade that often arrives in January.
Three office locations
Towa’s KZN head office is at 9 Fairways Avenue, Mount Edgecombe, and its Cape Town office is at North Park, 2 Fir Street, Black River Park, Observatory. An international office, Swazi Cash Register, operates in Eswatini. The KZN head office keeps hours of 8am to 5pm from Monday to Thursday and 8am to 4pm on Fridays.
Businesses can book a demo to watch the software at work. Towa’s specialists in retail and hospitality can talk through individual business requirements, run a demonstration and answer questions, and existing clients have access to a dedicated support portal.
The cloud advantage at year-end
Older point of sale setups tend to store sales data on one machine inside the shop. That is fine until the owner needs figures while away from the counter, or the business opens a second outlet. Moving to the cloud removes that limit. Sales and inventory information can be reached from anywhere, giving owners and managers a sharper picture of the business exactly when it counts.
In everyday use, an owner out visiting suppliers can confirm stock levels before ordering. A manager hosting a year-end function can track how the main floor is trading. An owner taking a short holiday break can keep watch over the figures without being called back in. And for growing businesses, the same setup makes adding new outlets possible without starting from scratch.
Because Towa’s software is built for every kind of business across retail and hospitality, one platform can serve a single store, a restaurant or a group running several sites.
Getting ready for the rush
Owners still weighing up a switch or upgrade to their point of sale setup will find November a sensible moment to begin. A demo, hardware selection and staff training all take time, and starting early means far less pressure once trade peaks in December.
Existing Towa users can spend the weeks ahead checking that their back office is configured to deliver the reports they rely on, so that choices made in the busiest weeks rest on real numbers and not guesswork.
To request a demo, look into rental options or find out more about Towa’s software and hardware, retail and hospitality businesses can visit https://www.towa.co.za/.
About Towa
Towa is a South African supplier of cloud-based point of sale software and hardware for the retail and hospitality sectors, with 25 years of point of sale experience. Its range covers retail, hospitality and cloud back office software for sales analytics, inventory and employee scheduling, along with all-in-one touch POS hardware supplied through a partnership with Senor Tech that began in 2009. Towa runs a KZN head office in Mount Edgecombe, an office in Observatory, Cape Town, and an international office in Eswatini, and offers its packages on a fixed cost rental basis.
Media Contact
Towa
Email: web@towa.co.za
Phone: +27 87 474 8692
Website: https://www.towa.co.za/
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