Empathy can help bring value to staff and customers, and grow your business, says Colin Smith, MD: The Trink Group Ground-breaking business leaders the world over are turning their backs on the traditional top-down autocratic business style, choosing instead to lead with empathy. Forming a sense of integrity underpins the ethos of any company, setting up a leadership style which staff look up to and which customers respond positively to, says Smith. A recent study by consultants KRW … [Read more...] about Businesses with Empathy Succeed
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Cashing In On China
Since 2010 China has been South Africa's single-largest trade partner, but bridging the cultural divide has, for many companies, been a perilous journey fraught with pitfalls and capsized business ventures says Colin Smith, MD of South Africa's largest compatible ink cartridges group, Trink. Yet for many, forging a business link with the People's Republic has seen their enterprises expand exponentially - particularly here in the Eastern Cape with investments such as the First Auto Works (FAW) … [Read more...] about Cashing In On China
