Complain, complain, complain - that is the message from National Consumer Commissioner Mamodupi Mohlala to the South African public. "I can't say it enough - complain. Take advantage of the commission because at the end of the day, you can have the best laws in the world, you can have the most well equipped commission but if you don't tell us what the problems are - we have no way of knowing," she says. Speaking to BuaNews, Mohlala described the Consumer Protection Act (CPA) as a … [Read more...] about Okay South Africa the Consumer Protection Act is now in Your Hands
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Consumer Protection Act Already Changing Business Operations
Revolutionary or a double edged sword, the Consumer Protection Act (CPA) comes into effect on 1 April. What is certain is that the act will change the way consumers and businesses operate on South African soil. Here in Port Elizabeth we have already seen the withdrawing of a SMS campaign. According to the Department of Trade and Industry (dti), the act aims to promote and advance the social and economic welfare of South Africans through a legal framework for the achievement of a fair, … [Read more...] about Consumer Protection Act Already Changing Business Operations
Do Ethical Companies Have Little to Fear From CPA?
"Yes", said MC Botha from Port Elizabeth Law Firm, JGS, when asked if it could be correct to assume that companies that strive to have a wholly ethical relationships with their clients would NOT have much to fear from the implementation of the Consumer Protection Act on 1 April 2011. The Consumer Protection Act promises to protect the consumer from 'sharp' business practice. Lawyers, on the whole, do not forsee any major bumps after 1 April, noting only that certain vocabulary used in the … [Read more...] about Do Ethical Companies Have Little to Fear From CPA?
Get to Know Your Rights as a Consumer
A month-long campaign aimed at educating the public about the new Consumer Protection Act will be launched today. The campaign, which is a Department of Trade and Industry (dti) initiative, will be rolled out nationally until 28 February. "The campaign will mostly target rural areas. We have noticed that many people who are vulnerable are consumers who live in rural areas, where service providers take them for granted and render poor services or sell them harmful products," said dti … [Read more...] about Get to Know Your Rights as a Consumer
Is It Just me or is 1 April the Wrong Day to Launch the CPA?
South Africans will soon have a chance to get clued up on the pending Consumer Protection Act with an educational campaign planned by the Department of Trade and Industry (dti). The campaign, which will run throughout February, aims to raise awareness among South Africans about their rights as consumers under the Consumer Protection Act, which comes into effect on 1 April this year. The Act will be implemented by the National Consumer Commission. The cancelling or renewal of fixed term … [Read more...] about Is It Just me or is 1 April the Wrong Day to Launch the CPA?
