MyPE

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Solving problems from the root up

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One of the biggest challenges that entrepreneurs and managers are faced with when it comes to problem solving is that they can’t identify the root cause of the problem.

“Things are never easy for a small-business owner. No matter how hard you try, there are always problems to solve and fires to put out. At least you can take comfort in knowing you’re not alone. Every small-business owner goes through the same thing” says entrepreneur Shaun Pillay.

“In today’s fast-paced business environment it is essential to acquire the skills and knowledge to peel away the symptoms of a problem and identify the root causes. Failure to do this will impact greatly on the valuable resources of a business,” Pillay adds.

He will be presenting a free introduction to problem solving workshop at the Propella Futuremakers Hub.

It will cover easy to understand approaches to addressing root causes, and inculcating a “fix the root cause, not the symptom” culture at all levels of business, using the “5 Why” approach.

The workshop will be hosted at Propella Futuremakers Hub in Humerail on Wednesday, May 25. It will start at 9am.

“Spending time effectively identifying root causes can actually save your business money and even earn you more revenue by eliminating wastes and optimising your business processes” says Pillay.

Pillay, who owns the Chilli Pepper Café on Circular Drive in Port Elizabeth, also worked at Continental Tyres SA for 10 years as a product manager on the production floor.

To attend the workshop contact Mara Jacobs on 041 5023700 to book your seat.

Please book your seat before Tuesday, May 24.

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Alan Straton

Chief Cook, Bottle Washer and Broom Mechanic at MyPE
Passionate about Port Elizabeth and definitely NOT packing for Perth. Alan's ethos is epitomised in the words of Nelson Mandela; "I have fought against white domination and I have fought against black domination. I have cherished the idea of a democratic and free society. If need be, it is an ideal for which I am prepared to die." See more articles by Alan.