The last thing that tenants want when looking to find a rental home is to fall victim to fraud, says Adrian Goslett, CEO of RE/MAX of Southern Africa, who warns that rental scam incidences are becoming more common.
“Unfortunately there is a criminal element that is taking advantage of prospective tenants who are involved in the rental-hunting process. Tenants are often emotionally driven when it comes to looking for their ideal rental home, which could make them vulnerable to the advances of possible fraudulent activity. Enthusiastic about the prospect of finding a new home, eager tenants might be more trusting and susceptible to rental scams,” says Goslett. “There is also the factor of time. Tenants, who have a limited time frame in which to find a home due to relocation for work or possible personal issues, could be more desperate to find a place to stay and not be as cautious in their approach.”
How do rental scams work?
Goslett says that essentially what happens is a scammer will try and get money from a potential tenant for a rental property that they are not in a legal position to offer for rental. The rental property could either be real or fictitious, with the scammer possibly a landlord or merely impersonating the landlord or rental agent. Once the unsuspecting tenant has transferred the agreed upon rental and deposit, the scammer disappears.
According to Goslett, vigilant tenants can lower their chances of becoming rental scam victims by keeping the following in mind when looking for a property:
“As a general rule, keep your guard up and never assume that because the property was found on a reputable online search portal that you can’t fall victim to scammers who are posing as landlords or rental agents, who manage to get their listings on the site,” advises Goslett. “If at any stage of the process you feel there is something wrong, the whole thing is rushed with unwarranted sales pressure or seems too good to be true – walk away.”
He notes that tenants should contact the numbers given by the landlord or rental agent to ensure that the office exists and is part of the brand they say they are representing. A reputable agency will be able to provide the tenant with all the information they require with regard to the rental agent and properties listings.
Be aware of the red flags
- Never transfer or send money without having met the landlord or rental agent and seen the rental property. “It is generally never a good idea to pay money for something that you have not seen or inspected. There is cause for concern if the landlord expects you to make the payment based purely on website photos and before the property has been looked at,” warns Goslett.
- Landlords and rental agents will normally want to vet a potential tenant and complete a credit check before the rental is confirmed, so beware of landlords who are too eager to sign the lease agreement without the appropriate procedures.
- Be wary of landlords or rental agents who request excessive deposit amounts or too many months upfront or are never able to meet and show you the property in person.
- Don’t trust a landlord who says that no lease agreement is required. “Firstly it is never in the tenant’s best interest as the lease offers them protection and secondly, a landlord who doesn’t want to enter into a lease agreement may not have one to offer in the first place,” says Goslett.
While an attorney is not required when entering into a lease agreement, it’s generally a good idea to have legal representation review the agreement before it is signed.
“While there is no guarantee against rental fraud, prospective tenants will be far less vulnerable in the market if they are vigilant and aware of the warning signs. It is vital that tenants deal with rental agents from a reputable agency that they know and trust,” Goslett concludes.
Alan Straton
Latest posts by Alan Straton (see all)
- Mann Made Media Puts AI Automation and AI Video on the Table for 2027 Plans - 15 November 2026
- Balwin’s Black November Savings Land on Four Pretoria East Estates - 14 November 2026
- RS SOUTH AFRICA APPOINTS KHUPHUKILE NDEBELE AS FINANCE DIRECTOR - 14 November 2026
- Designer Pool Covers Passes 4,500 Installations as Automatic Cover Demand Grows - 14 November 2026
- The Events Guys Brings Five Event Supply Tiers Under a Single Crew - 14 November 2026
