NMBM library services Christmas closure – NMBM

The Municipality wishes inform residents that we are still integrating water supply from the Bloemendal pipeline into KwaNobuhle and as a result, residents may experience intermittent water supply.

As a temporary solution, water tankers have been deployed to the locations below to ensure residents have access to water.

Additional water tankers will be provided to areas as needed.

1.Roaming in KwaNobuhle 11

2.Nhanhana Street, KwaNobuhle

3.Ntambanane Street, KwaNobuhle

Tankers may leave to refill however, they will return to the above-mentioned locations.

We sincerely apologise for the inconvenience caused.

Lorraine RMU 11kV Oil Circuit Breaker tripped at Lorraine substation, affecting Fairview, Lorraine and surrounding areas.

Staff are working to restore supply; no timeframe available.

We apologise for the inconvenience caused.

At Greenbushes substation, Waterkloof Oil Circuit Breaker tripped affecting St Albans (SAL) and Waterkloof (WKK). 

 Staff attending to restoration of supply, no timeframe . 

 We apologise for the inconvenience caused

UITENHAGE CUSTOMER CARE CENTRE TEMPORARILY CLOSED

Kariega Customer Care Center is temporarily closed for decontamination due to a COVID-19 positive case.

The centre will reopen on Monday, December 20, 2021.

We apologise for the inconvenience this may cause.

MOTHERWELL CUSTOMER CARE CENTRE TEMPORARILY CLOSED

Please be advised that the Motherwell Customer Care Centre is temporarily closed as a result of a positive COVID-19 case.

This is necessary so that the Centre can be decontaminated in accordance with workplace protocols, ensuring the safety of both staff members and residents who frequent the facility.

The Centre will reopen on Monday, December 20, 2021.

We apologise for the inconvenience caused.

At the Aloes substation, the Wells Estate No.1 and No.2 11kV oil circuit breakers tripped, affecting Blue Water Bay and Amsterdamhoek.

Staff working to restore supply, no timeframe available.

We apologise for the inconvenience caused.

At the Matomela substation, the Nduma1 11kV Oil Circuit Breaker tripped, affecting a large portion of Kwazakhele and the surrounding area.

Staff working to get the supply back up, no timeframe available.

We apologise for the inconvenience caused.

UPDATE ON STANFORD ROAD PUMPSTATION, WHICH HAS BEEN TURNED OFF DUE TO A LACK OF POWER.

The booster pumpstation is running and water supply transfer is back to normal.

As water pressure slowly increases, we ask residents to please continue using water for essential purposes only so that the reticulation system can recover faster.

After 17:00 we hit a peak period and water consumption spikes. Should residents only use water for essential purposes during this peak period, water pressure will continue to build and it is envisaged that water supply will be restored by tomorrow morning.

Water tankers have been deployed to the locations below.

1) PnP, Linton Grange

2) Roaming the top part of Malabar

3) Roaming the top part of Helenvale

4) Checkers, Verdun Road

5) Sunridge Park Shopping Mall

6) Roaming in Asphen Heights

7) Roaming the top part of Schauderville

8) Rowan Street, Rowallan Park

9) Spar, Hunters Retreat

Water tankers may leave to refill however, they will return to the above-mentioned locations.

A video has been circulated on social media of a pipeline that has collapsed on the outskirts of the City. This pipe has been isolated and will not affect water supply to residents.

We sincerely apologise for the inconvenience caused.

UPDATE ON THE STANFORD ROAD PUMPSTATION, WHICH HAS BEEN TURNED OFF DUE TO A LACK OF POWER

Following the theft of the cables, the electricity supply to the booster pumpstation has been restored to full capacity.

Pumping will now begin. We anticipate that it will take the better part of the night to prime approximately 50 kilometers of pipelines before any water can be delivered to the Western areas.

Accordingly, it is anticipated that the water will only begin to flow at some point after lunch tomorrow, (December 15, 2021) and that it will be of low pressure at that point.

Water trucks have been deployed and their locations will be communicated via NMBM social media pages. They can also be enquired about by calling the Service Delivery Call Centre on 0800 20 5050.

UPDATE ON LOW SUCTION PRESSURE CAUSES REDUCED OUTPUT AT BOOSTER PUMP STATION

Teams are currently on-site and water supply has been restored. Reservior levels are still very low and will take some time to fill up.

Water tankers have been deployed to the locations below.

1.PnP, Linton Grange

2.Roaming the top part of Malabar

3.Roaming the top part of Helenvale

4.Checkers, Verdun Road

5.Sunridge Park Shopping Mall

6.Roaming in Asphen Heights

7.Roaming the top part of Schauderville

8.Rowan Street, Rowallan Park

9.Spar, Hunters Retreat

Kindly note that tankers may leave to refill however, they will return to the above-mentioned locations.

We apologise for the inconvenience caused.