UPDATE ON POWER FAILURE AT STANFORD ROAD PUMPSTATION.
The Municipality wishes to update residents that the new transformer is on-site. Preparatory work is still underway however, the new transformer will be installed today.
The cables will arrive tomorrow morning and thereafter, the connection of the new transformer will commence.
The transformer will then be tested and safely commissioned on Wednesday, February 16th, 2022, as previously communicated.
Water supply has been augmented to distribute water to the affected areas but we still need residents to keep their water consumption to a minimum until the work is completed.
We sincerely apologise for the inconvenience caused.
WATER SUPPLY SHUTDOWN FOR PLANNED MAINTENANCE.
In an effort to reduce water losses, scheduled maintenance will be carried out on the City’s water infrastructure tomorrow, February 15, 2022.
The affected areas include Mount Croix, Glendenningvale and Central. These areas are located in Ward 5.
Water supply will be shut off between 08:00 and 17:00.
Your understanding and patience in this matter is appreciated.
UPDATE ON POWER FAILURE AT STANFORD ROAD PUMPSTATION.
The transformer supplying the pumpstation has failed and needs to be replaced. A replacement unit has been identified and will be dispatched to site. A team will start the replacement process immediately.
It is anticipated that the work will be completed by Wednesday, February 16th, 2022. Regular updates will be sent out as the work progresses.
The planned maintenance shutdown that was scheduled for Tuesday, February 15th, 2022, is being postponed so that water supply is not disrupted any further.
Water supply will be diverted as much as possible to avoid disruptions however, we will require all residents to use water for essential purposes only.
The following areas may experience low pressure or intermittent water supply:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
As a temporary solution, water tankers have been deployed to the locations below:
1) Linton Grange, PnP
2) Hunters Retreat Spar
3) Sherwood Spar
4) Roaming in Malabar
5) Roaming in Schauderville
Kindly note that the water tankers may leave to refill however, they will return to the above locations.
We sincerely apologise for the inconvenience caused.
POWER FAILURE AT STANFORD ROAD PUMP STATION MAY CAUSE LOW WATER PRESSURE OR WATER DISRUPTIONS
The Municipality wishes to inform residents that the transformer at the Stanford Road pumpstation has tripped and as a result, the water level at Chelsea reservoir is low.
The Electricity & Energy department is on their way to the site to investigate the fault. There is currently no time frame available.
We urge residents to use water for essential purposes only.
The following areas may experience low pressure or intermittent water supply:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15. Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
An update will follow once teams asses the fault.
Water tanker positions will be advertised on the Municipal website, social media pages and can also be inquired about by calling the Service Delivery Call Centre at 0800 20 5050.
We sincerely apologise for the inconvenience caused.
WATER DISRUPTIONS IN PARTS OF THE METRO DUE TO HIGH DEMAND
Due to high demand in other areas of the Metro, Reservoir Hills, higher lying parts of Khayamnandi and Joe Slovo West have been experiencing intermittent water interruptions.
The affected areas are high in elevation, and there is frequently insufficient pressure to adequately supply the reservoir.
In order to get water to these affected areas, the Water & Sanitation Department is restricting water to other areas.
Water tankers have also been dispatched to help alleviate the affected areas’ water shortages.
We encourage residents to use water sparingly.
WATER SUPPLY SHUTDOWN REQUIRED TO CARRY OUT CRITICAL DROUGHT RELIEF WORK
The Municipality wishes to notify residents that the City requires a 48-hour shutdown of the Chelsea reservoir to perform critical drought relief work.
The shutdown is scheduled for Tuesday, February 15, 2022. This will allow the maintenance team to connect the suction pipeline for the new KwaNobuhle pumpstation to the 900mm pipeline of the Chelsea reservoir.
This shutdown will also allow the Municipality to complete other critical tasks that may aid in the relief of the drought in the KwaNobuhle area.
To safely complete the aforementioned work, the Chelsea reservoir must be emptied.
While we have made every effort to ensure that water is maintained in the majority of areas, we anticipate that some areas may experience water outages during this time.
Residents may experience low water pressure or water disruptions in the following areas:
1.Rowallan Park
2.Francis Evatt Park
3.Hunters Retreat
4.Bay West
5.Parsonsvlei / Westbrook
6.Morningside
7.Kabega Park
8.Sherwood
9.Westering
10.Cotswold
11.Helenvale
12.Malabar
13.Parts of Schauderville
14.Framesby
15.Sunridge Park
16.Parts of Lorraine
17.Parts of Theescombe
18.Kamma Park
If necessary, water tankers will be dispatched, and their locations will be communicated via social media. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.
UPDATE ON DISCOLOURATION OF WATER
The Municipality wishes to update residents that after maintenance teams have investigated the complaints regarding the discoloured water and flushed the water mains, the water in Newton Park, Malabar and Helenvale is now clear.
Should any further concerns arise, residents can call the Service Delivery Call Centre at 0800 20 5050, email waterleaks@mandelametro.gov.za or report queries on the NMBM application.
We thank residents for their patience apologize for the inconvenience caused.
UPDATE ON DISCOLOURATION OF WATER
The Municipality wishes to update residents that after maintenance teams have investigated the complaints regarding the discoloured water and flushed the water mains, the water in Newton Park, Malabar and Helenvale is now clear.
Should any further concerns arise, residents can call the Service Delivery Call Centre at 0800 20 5050, email waterleaks@mandelametro.gov.za or report queries on the NMBM application.
We thank residents for their patience apologize for the inconvenience caused.
UPDATE ON DISCOLOURATION OF WATER
The Municipality wishes to update residents that after maintenance teams have investigated the complaints regarding the discoloured water and flushed the water mains, the water in Newton Park, Malabar and Helenvale is now clear.
Should any further concerns arise, residents can call the Service Delivery Call Centre at 0800 20 5050, email waterleaks@mandelametro.gov.za or report queries on the NMBM application.
We thank residents for their patience apologize for the inconvenience caused.
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