Exciting world class Boxing in NMB – NMBM

UITENHAGE CUSTOMER CARE CENTRE TEMPORARILY CLOSED

Kariega Customer Care Center is temporarily closed for decontamination due to a COVID-19 positive case.

The centre will reopen on Monday, December 20, 2021.

We apologise for the inconvenience this may cause.

MOTHERWELL CUSTOMER CARE CENTRE TEMPORARILY CLOSED

Please be advised that the Motherwell Customer Care Centre is temporarily closed as a result of a positive COVID-19 case.

This is necessary so that the Centre can be decontaminated in accordance with workplace protocols, ensuring the safety of both staff members and residents who frequent the facility.

The Centre will reopen on Monday, December 20, 2021.

We apologise for the inconvenience caused.

At the Matomela substation, the Nduma1 11kV Oil Circuit Breaker tripped, affecting a large portion of Kwazakhele and the surrounding area.

Staff working to get the supply back up, no timeframe available.

We apologise for the inconvenience caused.

UPDATE ON STANFORD ROAD PUMPSTATION, WHICH HAS BEEN TURNED OFF DUE TO LACK OF POWER

The reservoirs are stabilizing although the levels are still quite low. Most residents should have water supply now.

We thank residents for their patience and ask that all residents continue using water sparingly.

WATER SHORTAGE IN KARIEGA

Kariega’s water supply was also affected by the drop in the bulk pipeline pressure, which prevented water from being pumped to the West.

However, with all of the pump stations fully operational, pressure is rising, allowing water to flow toward Kariega as well.

Pressure recovery will be gradual; we anticipate that it will begin around lunchtime tomorrow.

We apologise for the inconvenience caused.

UPDATE ON STANFORD ROAD PUMPSTATION, WHICH HAS BEEN TURNED OFF DUE TO A LACK OF POWER.

The booster pumpstation is running and water supply transfer is back to normal.

As water pressure slowly increases, we ask residents to please continue using water for essential purposes only so that the reticulation system can recover faster.

After 17:00 we hit a peak period and water consumption spikes. Should residents only use water for essential purposes during this peak period, water pressure will continue to build and it is envisaged that water supply will be restored by tomorrow morning.

Water tankers have been deployed to the locations below.

1) PnP, Linton Grange

2) Roaming the top part of Malabar

3) Roaming the top part of Helenvale

4) Checkers, Verdun Road

5) Sunridge Park Shopping Mall

6) Roaming in Asphen Heights

7) Roaming the top part of Schauderville

8) Rowan Street, Rowallan Park

9) Spar, Hunters Retreat

Water tankers may leave to refill however, they will return to the above-mentioned locations.

A video has been circulated on social media of a pipeline that has collapsed on the outskirts of the City. This pipe has been isolated and will not affect water supply to residents.

We sincerely apologise for the inconvenience caused.

UPDATE ON THE STANFORD ROAD PUMPSTATION, WHICH HAS BEEN TURNED OFF DUE TO A LACK OF POWER

Following the theft of the cables, the electricity supply to the booster pumpstation has been restored to full capacity.

Pumping will now begin. We anticipate that it will take the better part of the night to prime approximately 50 kilometers of pipelines before any water can be delivered to the Western areas.

Accordingly, it is anticipated that the water will only begin to flow at some point after lunch tomorrow, (December 15, 2021) and that it will be of low pressure at that point.

Water trucks have been deployed and their locations will be communicated via NMBM social media pages. They can also be enquired about by calling the Service Delivery Call Centre on 0800 20 5050.

UPDATE ON LOW SUCTION PRESSURE CAUSES REDUCED OUTPUT AT BOOSTER PUMP STATION

Teams are currently on-site and water supply has been restored. Reservior levels are still very low and will take some time to fill up.

Water tankers have been deployed to the locations below.

1.PnP, Linton Grange

2.Roaming the top part of Malabar

3.Roaming the top part of Helenvale

4.Checkers, Verdun Road

5.Sunridge Park Shopping Mall

6.Roaming in Asphen Heights

7.Roaming the top part of Schauderville

8.Rowan Street, Rowallan Park

9.Spar, Hunters Retreat

Kindly note that tankers may leave to refill however, they will return to the above-mentioned locations.

We apologise for the inconvenience caused.

WATER DISRUPTIONS IN PARTS OF KARIEGA AS A RESULT OF A PUMP FAILURE AT MOTHERWELL PUMPSTATION

There has been a failure at Motherwell pumpstation and as a result, the areas listed below may experience low water pressure or disruptions in supply.

1. Scheepershoogte

2.Valleisig

3.Fairbridge Heights

4.Strelitzia Park

5.Winterhoek Park

6.Vanes Estate

7.Parts of Rosedale

The pumpstation should be running this morning and it is envisaged that water supply will be restored later today.

As a temporary solution, water tankers have been deployed to the below locations.

1. Corner of Van Riebeeck Street & Errol Avenue

2.Daniel Pienaar Road

3.Schools where matric papers are being assessed.

Kindly note that tankers may leave to refill however, they will return to the above locations.

We apologise for the inconvenience caused.

LOW SUCTION PRESSURE CAUSES REDUCED OUTPUT AT BOOSTER PUMP STATION

The Municipality wishes to inform residents that due to low suction pressure, there is reduced water output at Stanford Road booster pumpstation.

Teams are currently on-site troubleshooting the system to identify the challenge.

Following the recent disruptions, unfortunately reservoirs have not had sufficient time to build storage. This means that water supply disruptions could be experienced should storage be depleted before supply is restored.

The areas listed below may experience low water pressure or water disruptions.

1.Rowallan Park

2.Francis Evatt Park

3.Hunters Retreat

4.Bay West

5.Parsonsvlei / Westbrook

6.Morningside

7.Kabega Park

8.Sherwood

9.Westering

10.Cotswold

11.Helenvale

12.Malabar

13.Parts of Schauderville

14.Framesby

15.Sunridge Park

16.Parts of Lorraine

17.Parts of Theescombe

18.Kamma Park

If necessary, water tankers will be dispatched, and their locations will be communicated on the NMBM website and social media pages. Additional information can be obtained by calling the Service Delivery Call Centre at 0800 20 50 50.