MyPE

Community Business Directory, Event Listings, News and Views from Gqeberha, Nelson Mandela Bay

Bad experience with Fennels Walmer Branch

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Dear MyPE

Would like to inform the public. We bought a brand new gas stove from Fennels Walmer and asked what they would charge for delivery and the sales lady said it was free. The wrong stove (cheaper unit) was delivered. We then contacted them and the manager/owner then brought the correct stove but it was the demo from the showroom floor. No apology was given and when my husband informed him that the wrong unit’s box said Gamtoos he was told “what ever”. Most unfriendliest manager/owner. We then asked for a discount because we got a demo unit from from the showroom floor, we were told that they would not give discount because they delivered the unit. They do not return phone calls. We find this company has no customer service at all and would not advise anybody to support them.

Regards

Andrew Parker

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Port Elizabethan

This author is a 'catch-all' for occasional articles and letters written to MyPE. The Author of each article can be found in the signature at the bottom of each individual article.