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Alarming rise in sick leave abuse

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Adcorp’s latest Employment Index shows a staggering increase of 466% (four hundred and sixty six percent) in the number of sick days taken between 2000 and 2013. In 2000, 0.7-million days sick leave were taken by employees. This rose to 3.96-million in 2013 – despite employment remaining almost stagnant during that period.

According to Johan Botes, Director: Employment Law at Cliffe Dekker Hofmeyr; “This reported rise in sick leave usage by employees is extremely alarming.

“It is staggering to note that 25% of employees use the entire statutory allocation for sick leave (36 days per 3-year cycle for 6-day workers). This seems to confirm anecdotal evidence of some employees viewing sick leave days as a right, or an additional source of leave to supplement their annual leave,” he says.

Botes says employers seeking to manage this alarming contributor to wasted productivity should consider steps to manage delinquent behaviour related to sick leave usage.

He says steps could include employers notifying all employees that they must report their absence due to ill health or injury immediately, at reporting time or as soon as possible thereafter. There are still employers who are content with employees staying away for days from work provided the employee eventually submits a medical certificate covering the days of absence. The medical certificate should not be treated by the employer or employee as a magical document that miraculously explains away days of otherwise unreported absence. The rule should be that the employee must immediately notify the employer of the envisaged absence due to ill health or injury. This should then be followed up with a medical certificate, where required and appropriate.

“Employers should also scrutinise medical certificates submitted. Where the employer suspects foul play, the employer is entitled to contact the health practitioner to enquire whether the practitioner did indeed issue the certificate and whether the practitioner consulted the patient. Many employees have previously misappropriated a pad of medical certificates left lying around in the doctor’s practice. The doctor should not have any difficulty in confirming that he or she did indeed issue the certificate. This would not require the practitioner to disclose confidential information to the employer in breach of the practitioner’s duties,” Botes explains.

“Also, he says; “Where an employer suspects that a practitioner is generous in issuing medical certificates, the employer may complain to the Health Professions Council (www.hpcsa.co.za). The Council would, no doubt, be interested to hear complaints about practitioners who routinely issue medical certificates to the same employee every payday, Friday or Monday, or book a group of employees from the same employer off over a particular period.”

Botes says that employers should also ensure that it utilises the medical incapacity process to manage incapacity due to ill health or injury. Where an employee is unable to perform tasks inherent to the position as a result of illness or injury, the employer may consult the employee in order to remedy the situation.

“The employee need not have exhausted all statutory sick leave before the employee is permitted to engage with the employee on his or her condition. Prudent employers will stay abreast of any changes in an employee’s attendance, engage the employee in discussion as soon as the employee’s attendance results in the work output suffering and implement the measures prescribed in Items 10-11 of Schedule 8 (contained in the Labour Relations Act, No 66 of 1995).”

He adds that at a time when our economy shed 34 654 jobs in August alone, businesses can ill afford to lose the productivity of those employed.

“Employers who fail to manage sick leave abuse or allow excessive sick leave usage before commencing incapacity procedures risk fostering a culture where taking sick leave is an acceptable way of taking a day off work when you want to save or have exhausted your annual leave.”

The Medical and Dental Professions Board of the Health Professions Council of South Africa defines a valid medical certificate as follows:

Rule 15.(1) A practitioner shall only grant a certificate of illness if such certificate contains the following information, namely:

  • the name, address and qualification of the practitioner;
  • the name of the patient;
  • the employment number of the patient (if applicable);
  • the date and time of the examination;
  • whether the certificate is being issued as a result of personal observations by the practitioner during an examination, or as the result of information received from the patient and which is based on acceptable medical grounds;
  • a description of the illness, disorder or malady in layman’s terminology, with the informed consent of the patient:, provided that if the patient is not prepared to give such consent, the medical practitioner or dentist shall merely specify that, in his or her opinion based on an examination of the patient, the patient is unfit to work;
  • whether the patient is totally indisposed for duty or whether the patient is able to perform less strenuous duties in the work situation;
  • the exact period of recommended a sick leave;
  • the date of issuing of the certificate of illness; and
  • a clear indication of the identity of the practitioner who issued the certificate which shall be personally and originally signed by him or her next to his or her initials and surname in printed or block letters.

Rule 15.(2) If preprinted stationery is used, a practitioner shall delete words which are irrelevant.

Rule 15.(3) a practitioner shall issue a brief factual report to a patient where such a patient requires information concerning himself or herself.

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Alan Straton

Chief Cook, Bottle Washer and Broom Mechanic at MyPE
Passionate about Port Elizabeth and definitely NOT packing for Perth. Alan's ethos is epitomised in the words of Nelson Mandela; "I have fought against white domination and I have fought against black domination. I have cherished the idea of a democratic and free society. If need be, it is an ideal for which I am prepared to die." See more articles by Alan.