A pro-poor agenda with local economic development at its core – NMBM

One Municipality-One Contact number

As from Monday 27 March 2023, the contact number 0800 20 50 50 and other Call Centre numbers have been merged. Customer’s can now use the Toll Free number 0800 20 50 50 to get access to Municipal related Services and Queries.

The following options are available when dialing 0800 20 50 50:

For Municipal Account Queries
press 1 (08:00- 16:30)

For Water, Sanitation and
other service delivery matters press 2 (24/7)

For Electricity queries press 3 (08:00-22:00)

To Report Vandalism press 4 (24/7)

For information on other
departments, such as Health, Traffic, Libraries, Infrastructure & Engineering etc press 5

This is a test: Please ignore

Please be aware that there is a Cholera outbreak in Gqeberha! 

Contact your nearest Health Care Facility

Symptoms include:

PLANNED ELECTRICITY SHUTDOWNS

Shutdown 1

What: Malabar substation

Reason: Connect an additional two 11kV feeder panels to the substation main MV
boards

When: Wednesday, 3 May 2023

Time: 08H00 – 16H00

Area affected:

• Malabar area
• Helenvale Extension
• Malabar Extension
• Gelvandale (except
  Parkside and Gelvan Park)

Shutdown 2:

What: Arlington substation

Reason: Connect an additional two 11kV feeder panels to the substation main MV
boards

When: Thursday, 4 May 2023

Time: 08H00 – 16H00

Area affected:

• South-eastern parts of Walmer
• Walmer Heights
• Walmer Links
• Pari Park
• Lovemore Park
• Schoenmakerskop

The contact person for details regarding these shutdowns is Carel van Dyk –
041 392 4356.

Humewood substation shutdown

When: Thursday, 23 March 2023

Time: 08H00 – 17H00

Reason: Upgrading / Conversion of 6.6kV cables to 11kV cables

From Humewood Main sub the following subs will be affected (Humewood area):

Pendennis, San Remo, Granten heights, Elmdor, San Antonio, Mutualhof, Elizabeth Hotel, Lelani, Cathcart mini, Marshall, Palladium Mini, Driftsands Mini, Pommern, Perrot, Humerail, Paxton, Farie.

Contact person for details regarding this shutdown is Viwe Lusawana – 041 392 4164.

ELECTRICITY UPDATE

Due to a cable fault between William and Bernard Roads in Lorraine, Group 13 residents are now falling under Group 16.

The following substations from Group 13 are now under Group 16:

Bernard substation

Stockton substation

Saddlewoods substation

Hilltops substation

Monterey Lane Mini substation

Lovemore Lake substation

Cyril Road West substation

Cyril Mini substation

Gladys Mini substation

Monterey Mini substation

Maddison Park substation

Internal Mini substation

McCollum substation

Botha Mini substation

Phillis Road substation

Gladys substation

Marcia substation

MONDAY, 13 FEBRUARY 2023.

STAGE 3.

00H00-02H30: Group 17,3,8

02H00-04H30: Group 18,4,9

04H00-06H30: Group 19,5,10

06H00-08H30: Group 1,6,11

08H00-10H30: Group 2,7,12

10H00-12H30: Group 3,8,13

12H00-14H30: Group 4,9,14

14H00-16H30: Group 5,10,15

STAGE 4.

16H00-18H30: Group 6,11,16,2

18H00-20H30: Group 7,12,17,3

20H00-22H30: Group 8,13,18,4

22H00-00H30: Group 9,14,19,5