Gqeberha, South Africa – The Coega Development Corporation (Coega), last week, hosted back-to-back webinars focused on the topic of quality management, under the theme \u201crealising your competitive potential\u201d, at the Coega Business Centre in Gqeberha. \u201cThe two back-to-back events contributed to a global campaign aimed at celebrating the significance of quality management across various industries to promote the continuous improvement of processes, products, and services,\u201d says Ms. Telly Chauke, Coega\u2019s Chief Sustainability Officer.<\/p>\n
The Managing Director of the South African Quality Institute (SAQI), Mr. Jacques Snyders, and Mr. Onward Machaka, a trainer for the National Occupational Safety Association, participated as guest speakers to shed light on the role of quality management in organisational success and brand reputation. In terms of Coega\u2019s success and overall brand impact, quality management has played an integral role in every business function and output of the Corporation. \u201cQuality is the differentiating factor that gives your business the competitive edge, to ensure that your clients return,\u201d explained Snyders.<\/p>\n
According to Coega\u2019s Quality Manager, Mr. Xolani Gwele, \u201cCoega has achieved numerous accolades and awards since its inception in 1999, which can be attributed to an uncompromising commitment to excellence based on internationally recognised quality standards. Recently, an Editorial published in leading regional newspaper described Coega as a \u2018shining beacon of excellence with the highest degree of professionalism; an example of how a state-owned entity should be run.\u2019 Notably, service excellence is one of Coega\u2019s core values and has been integral to its operational success, socio-economic impact, and brand reputation.\u201d<\/p>\n
Coega has long been committed to upholding the highest standards of quality in all aspects of its operations. The organisation has embraced ISO (International Organization for Standardisation) standards as a benchmark to ensure the efficient and effective delivery of products and services that consistently exceed customer expectations. The Coega Sustainability Business Unit is mandated to oversee and maintain the ISO 9001:2015 Quality Management Standard, which the Corporation has maintained over the last nine (9) years. This ISO standard has been maintained alongside Environmental Management, Occupational Health and Safety, IT Service Management System, and Information Security Management System.
\nThese standards formed the basis of stimulating conversations during World Quality Week and \u201cshould be treated as an impetus for continuous improvement,\u201d urged Snyders.<\/p>\n
The 2023 World Quality Week reflected on past achievements and ongoing challenges and provided a platform to share best practices aimed at sustaining and enhancing quality improvement throughout the organisation. External stakeholders were invited to share their perspectives on quality management and employees were encouraged to share their suggestions towards improving internal processes.<\/p>\n
Coega is resolute in its focus on fostering a culture of innovation and continuous improvement, and the events were instrumental in advancing this objective. The sessions not only celebrated the organisation’s quality successes but also provided a platform to voice challenges and share insights for further improvements, ranging from the streamlining of stage gates in infrastructure project management to improved document template control in administration. Topics covered included the principles of quality management, the significance of ISO standards, and their practical application in Coega’s daily operations.<\/p>\n
Coega recognises the importance of collective efforts to maintain its position at the forefront of quality management. By delivering exceptional products and services that consistently surpass customer expectations, Coega aims to uphold its record of excellence.<\/p>\n
Coega\u2019s commitment to quality management is unwavering, and the webinars held during World Quality Week served as a testament to that commitment. The events provided a valuable platform for dialogue, reflection, and improvement as Coega remains steadfast in its pursuit of excellence. \u201cThe Corporation is poised to continue setting high standards for quality management in all its operations and looks forward to further advancing its culture of innovation and continuous improvement,\u201d concluded Chauke.<\/p>\n","protected":false},"excerpt":{"rendered":"
Gqeberha, South Africa – The Coega Development Corporation (Coega), last week, hosted back-to-back webinars focused on the topic of quality management, under the theme \u201crealising your competitive potential\u201d, at the Coega Business Centre in Gqeberha. \u201cThe two back-to-back events contributed to a global campaign aimed at celebrating the significance of quality management across various industries […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[540],"tags":[546],"class_list":["post-5313","post","type-post","status-publish","format-standard","category-business-news","tag-coega","entry"],"_links":{"self":[{"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/posts\/5313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/comments?post=5313"}],"version-history":[{"count":1,"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/posts\/5313\/revisions"}],"predecessor-version":[{"id":5314,"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/posts\/5313\/revisions\/5314"}],"wp:attachment":[{"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/media?parent=5313"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/categories?post=5313"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mype.co.za\/business\/wp-json\/wp\/v2\/tags?post=5313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}