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Bhisho News: SOUTH AFRICAN POLICE SERVICE

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SOUTH AFRICAN POLICE SERVICE: King Williams Town: SAPS Academy: Bhisho invites members of the media to a pass-out parade where eight hundred and twenty five (825) SAPS trainees have successfully completed the Basic Police Developm... Source: "Bhisho" - BingNews. Weather forecast forBhisho, Eastern Cape (South Africa): 03:00–06:00 Partly cloudy. 18° 0 mm Gentle breeze, 5 m/s from west-southwest 06:00–12:00 Partly cloudy. 19° 0 mm Moderate breeze, 6 m/s from west-southwest 12:00–18:00 Cloudy. 23° 0 mm Moderate breeze ... Source: "Bhisho" - BingNews. Cost of living in: Monthly rent for a 45 m2 (480 Sqft) furnished studio in EXPENSIVE area R 25,000 Monthly rent for a 45 m2 (480 Sqft) furnished studio in NORMAL area R 10,000 Utilities 1 month (heating, electricity, ga... Source: "Bhisho" - BingNews. OP-ED: Bhisho court judgment makes infrastructure part of the right to basic education: A Bhisho High Court ruling gives effect to government’s obligations to provide public school infrastructure. At last, we have an effective road map for improving school infrastructure in South Africa’ ... Source: "Bhisho" - BingNews. House for Sale in Bhisho Central: An immaculate home in Bhisho Central offering 3 Bedrooms, kitchen, lounge and dining room with a tunnel garage for 3 vehicles. Generate an additional income with the 1 bedroomed flat which offers a be... Source: "Bhisho" - BingNews. Masualle to act on PE gang violence: This emerged on Tuesday following a meeting between the Premier and protestors led by Khoi and San activists, including ANC-MPL, Christain Martin, who has been sleeping in a coffin outside the Premier ... Source: "Bhisho" - BingNews. 8 Sep Bhisho Massacre still as sad reminder of where SA comes from 23 years on: Deputy President, Cyril Ramaphosa has described the Bhisho Massacre as one of the saddest moments in his life where he witnessed 28 people die and 200 more injured on this day 23 years ago. Ramaphosa ... Source: "Bhisho" - BingNews. Fix dangerous and inadequate schools - Equal Education writes to Ramaphosa: This comes after the Constitutional Court on October 29 denied the Department of Basic Education's leave to appeal the Bhisho High Court's ruling that declared certain provisions of the school infrast... Source: "Bhisho" - BingNews. Open letter to President Ramaphosa – EE: The order of the Constitutional Court … [Read more...]

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Giving service level agreements perspective – MyPR.co.za

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Giving service level agreements perspective: Giving service level agreements perspective, an opinion article by Abubakr Hattas, Group Business Improvement Specialist – Corporate at Servest  Johannesburg, 31 October 2018 – In yesteryear, a man’s (person’s) word was sacred and could be relied on, as it was based upon the honour of the parties for its fulfilment, rather than being in any way enforceable. The act of shaking hands and what is called, a ‘gentleman’s agreement’, was a way of sealing a deal, without cumbersome paperwork or a formal contract. Today though, service level agreements are at the heart of a relationship, as they set out the (agreed) criteria for the product, or the quality of service you want to achieve. It usually deals with measurement of activities or services. In legal terms, they are worth the paper it is written on, but we all know that a perfect execution is not a realistic measure of an activity. In getting to a point where a Service Level Agreement (SLA) is more personable, negotiation of it involves a compromise between two or more parties. In the case of a client-service provider relationship, the client’s ideal list of needs should be offset against the service provider’s ability to prioritise these, in terms of what is realistically achievable.  A balance needs to be effected, so that the desired levels of performance can be achieved. Despite the agreement, conversely, this ‘meeting of the minds’ often impede innovation, in the form of better solutions, to meet requirements or existing needs. Facilities management in southern Africa is largely managed by procurement, which usually determines the ultimate benefits, for the least amount of money. Whilst this is the natural order of business, you should not impose restrictions on the service provider that are so tight, that they inhibit the development of a creative and effective working partnership. Imposing punitive service level agreements often have service providers operating within the boundaries of the contract and aim to meet only its minimum requirements, i.e. doing the job it gets paid to do. Translated differently, anything that is done out of scope, directly impacts the profitability of the contract, as it then costs the client and has an adverse impact on the relationship with the service provider. All in all, it makes for an awkward … [Read more...]

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