Regular users of the Nelson Mandela Bay Municipality website woke up this morning to a brand-new interactive experience with information about services, their wards, councillors, payment information at the touch of a button.
To top it all, after initial registration, visitors will not only receive a personal welcome when logging into the portal, but also get personalised information regarding accounts, their ward councillors and a detailed ward map amongst other facilities.
This new empowerment tool for users – interested in different aspects of Nelson Mandela Bay – went live in the early hours of this morning (Thursday, 19 November).
Municipal Webmaster, Didi van Heerden said although a website is never complete but considered a living tool (although not breathing of course!) since it can and must always be improved on.
“Our previous website became very heavy in content and made it difficult to navigate to the required information.
“The management of the municipality recognized this and we subsequently received the go-ahead to sculpt the implementation of a much more user-friendly website that can add value to the experience of residents and visitors when they use the website.
“The information has been repackaged in smaller chunks and re-categorised for ease of consumption. Navigation is more compact, easy to use and accessible on all pages.
“Incorporating responsive web design techniques, the new NMBM website can adjust to suit display sizes on any device such as cell phones, tablets and desktops,” Van Heerden said.
We encourage visitors to browse the website functionality at www.nelsonmandelabay.gov.za and take a few minutes to provide feedback that could enable us to make even greater improvements by clicking on the feedback icon.
The municipal website, first redeveloped in 2007 after going live for the first time in 2005, is used by more than 200 000 visitors every month.
The new interactive communication experience comes at a time when Dr Danny Jordaan, Executive Mayor of the Nelson Mandela Bay Municipality made it clear that the institution must connect better with its core constituency, the residents.